After validating your order, you should normally receive an order confirmation text message with the summary of your order. You will find the summary of your orders in your personal space.

Yes, your bank details are transmitted to our server in an encrypted manner using the SSL (Secure Socket Layer) protocol and transferred in a totally secure environment to our bank. Under no circumstances are they kept.

Delivery is offered for all products in our shop.

Since all the products sold are lingerie, we cannot, for health and safety reasons, accept product returns.

More information in our return policy

Your subscription will end automatically at the end of your 4-month commitment period (4 deductions). So you won't have to do anything to cancel it!

The Pretty Lingerie does not exchange items as they cannot be returned for health and safety reasons.

We hand over your package to the carrier so that it is delivered to you as soon as possible. Your package is usually at home within 15 days.

You should have received a tracking link by text message allowing you to track your package. Just click on it to find its delivery status

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